Signals Dispatch for WooCommerce

Beschreibung

Signals Dispatch for WooCommerce integrates your WooCommerce store with the WhatsApp Business Cloud API, enabling automated order notification messages to customers.

Free Features

  • Automated Order Notifications – Send WhatsApp messages when order status changes (processing, completed, on-hold, cancelled)
  • Template-Based Messaging – Use pre-approved WhatsApp message templates with dynamic order variables
  • Message Queue – Reliable message delivery using WooCommerce Action Scheduler with automatic retries for transient failures
  • Delivery Tracking – Real-time message status updates via webhooks (sent, delivered, read, failed)
  • Comprehensive Logs – Full message history with payload and response details
  • Guided Setup Wizard – 8-step onboarding with credential verification, webhook instructions, and a built-in API connection test
  • Checkout Opt-in – When Require Consent is enabled, a WhatsApp opt-in checkbox is shown at checkout (classic and block checkout)
  • Manual Send – Send a template message from any WooCommerce order page
  • Consent Enforcement – Only send messages to customers who opted in, with locally stored consent records

Pro Features (Coming Soon)

  • COD Confirmation – Automated Cash on Delivery order confirmations
  • Scheduled Log Cleanup – Automatically purge old logs on a configurable schedule
  • Priority Support – Dedicated support channel

Requirements

  • WordPress 6.0 or higher
  • WooCommerce 7.0 or higher (provides Action Scheduler)
  • PHP 7.4 or higher
  • WhatsApp Business Account with Cloud API access

Third-Party Services

This plugin connects to the Meta WhatsApp Business Cloud API to send messages. By using this plugin, you agree to Meta’s terms of service:

Screenshots

  • Setup wizard with API credential configuration
  • Dispatch rules for mapping events to templates
  • Message logs with delivery status
  • System health check

Installation

  1. Upload the signals-dispatch-for-woocommerce folder to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‚Plugins‘ menu in WordPress
  3. Navigate to Signals Setup to configure your WhatsApp Business API credentials

Configuration

For detailed instructions on obtaining your WhatsApp Business API credentials, see the WhatsApp API Setup Guide.

Step 1: API Credentials

Navigate to Signals Setup and enter your WhatsApp Business API credentials:

  • Phone Number ID – Your WhatsApp Business phone number ID
  • WABA ID – WhatsApp Business Account ID
  • Access Token – Permanent or temporary access token from Meta
  • Webhook Verify Token – Custom token for webhook verification

Step 2: Webhook Setup

Configure your WhatsApp Business App to send webhooks to:

https://yoursite.com/wp-json/tmasignals/v1/webhook

Use the Verify Token you configured in Step 1.

Step 3: Test Message

Send a test message to verify your configuration is working correctly.

FAQ

What WhatsApp templates can I use?

You can use any approved WhatsApp message templates from your WhatsApp Business Account. The plugin supports utility templates with dynamic variable substitution.

How do I map order data to template variables?

In Dispatch Rules, specify a JSON array of variable names that correspond to your template’s placeholders:

["billing_first_name", "order_number", "order_total"]

Available variables include: order_id, order_number, order_total, order_currency, billing_first_name, billing_last_name, billing_phone, billing_email, shipping_first_name, shipping_last_name, status, site_name.

Why aren’t messages being sent?

Check the following:
1. Verify your API credentials are correct in Signals Setup
2. Ensure the customer has a valid phone number in their billing details
3. Check that dispatch rules are enabled for the order status
4. Verify that Action Scheduler is running (provided by WooCommerce)

How do I receive delivery status updates?

Configure your WhatsApp Business App to send webhooks to your site’s endpoint. The plugin will automatically update message status as sent, delivered, read, or failed.

Does the plugin support customer consent management?

Yes. When Require Consent is enabled in Settings, a WhatsApp opt-in checkbox is shown at checkout and messages are only sent to customers who opted in. Consent records are stored locally for GDPR compliance.

Can I manually send a WhatsApp message from an order?

Yes. A „Send WhatsApp Message“ meta box appears on the WooCommerce order page. Choose a dispatch rule and click „Send Now“ to send a template message immediately.

Rezensionen

There are no reviews for this plugin.

Mitwirkende & Entwickler

„Signals Dispatch for WooCommerce“ ist Open-Source-Software. Folgende Menschen haben an diesem Plugin mitgewirkt:

Mitwirkende

Änderungsprotokoll

1.1.0

  • Added guided 8-step setup wizard with onboarding checklist and progress tracking
  • Added built-in Meta API connection tester to verify credentials before saving
  • Added health check improvements: 12 system checks including last API test and last webhook received timestamps
  • Added display phone number field for easy UI identification of the configured number
  • Added setup completion timestamp tracking
  • Fixed: all plugin options now correctly removed on uninstall

1.0.0

  • Added WhatsApp opt-in consent checkbox on checkout (classic and block checkout)
  • Added manual send meta box on WooCommerce order page
  • Added Coming Soon page showcasing planned Pro features with email enquiry
  • Added upgrade promotion card on Help page
  • Added Refresh Status button on Logs page for on-demand delivery status check
  • Added trigger source column to logs (automatic vs manual)
  • Added GDPR personal data export and erasure with guest customer support
  • Renamed REST API namespace to tmasignals/v1 for uniqueness
  • Differentiated status badge colours (sent/delivered/read/failed)
  • Webhook delivery status tracking confirmed as free feature
  • Hardened AJAX nonce validation and admin JavaScript against XSS
  • Automatic retries for transient failures (network errors, rate limits, server errors)
  • HPOS (High-Performance Order Storage) fully compatible