Blog Navigator Chatbot by Xatkit

FAQ

But, why do I need a chatbot?

In short, chatbots give a better experience to visitors of your site. Exactly, what you want!. We recommend you to watch this video as well:

Why doesn’t it work on my theme / with my WP configuration?

We have tested the chatbot in several themes and with diverse plugin configurations but it could still be the case that there are some conflicts between Xatkit and your WordPress.
You may want to try with another theme or locate the problematic plugin. Start with cache plugins that could be affecting our js and CSS files.

Can I customize the style of the widget?

Yes, for instance, the following CSS example changes the color of the widget to blue. The plugin includes in a non-minimized xatkit.css file that you can look at to find the relevant CSS classes. Note that this file is only available for documentation purposes (the plugin enqueues the min version).

.xatkit-header {
  background-color: blue !important;
}

The widget is not showing up

Make sure you checked the setting Activate the bot. And provided the URL where you have deployed your Xatkit bot.

Can I try it on a staging side?

Yes. You cannot though use it on a localhost environment (well, you can but the answer it will default to the content of our own xatkit site as the bot is unable to access your localhost data).

I have more questions

We’ll be happy to answer them. Please contact us.