{"id":278810,"date":"2026-02-09T04:47:31","date_gmt":"2026-02-09T04:47:31","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/smartchat-assistant\/"},"modified":"2026-02-09T04:47:11","modified_gmt":"2026-02-09T04:47:11","slug":"quickblox-smart-chat-assistant","status":"publish","type":"plugin","link":"https:\/\/de-at.wordpress.org\/plugins\/quickblox-smart-chat-assistant\/","author":23439470,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.0.0","stable_tag":"1.0.0","tested":"6.9.4","requires":"4.7","requires_php":"7.2","requires_plugins":null,"header_name":"QuickBlox SmartChat Assistant","header_author":"Viacheslava Pokutnieva, QuickBlox","header_description":"QuickBlox plugin to add an AI Assistant that answers questions, chats with visitors, supports human handover, and lets you manage settings.","assets_banners_color":"7a739d","last_updated":"2026-02-09 04:47:11","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"https:\/\/quickblox.com","rating":5,"author_block_rating":0,"active_installs":0,"downloads":155,"num_ratings":1,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"qbsmartchatassistant","date":"2026-02-09 04:47:11"}},"upgrade_notice":[],"ratings":{"1":0,"2":0,"3":0,"4":0,"5":1},"assets_icons":{"icon-256x256.png":{"filename":"icon-256x256.png","revision":3456705,"resolution":"256x256","location":"assets","locale":""}},"assets_banners":{"banner-772x250.png":{"filename":"banner-772x250.png","revision":3456705,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"Activate the plugin after installation","2":"Plugin settings panel with Widget ID configuration","3":"QuickBlox account registration and login options"},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[148285,2364,2379,52097,255481],"plugin_category":[],"plugin_contributors":[255482],"plugin_business_model":[],"class_list":["post-278810","plugin","type-plugin","status-publish","hentry","plugin_tags-ai-assistant","plugin_tags-chatbot","plugin_tags-live-chat","plugin_tags-quickblox","plugin_tags-smartchat","plugin_contributors-qbsmartchatassistant","plugin_committers-qbsmartchatassistant"],"banners":{"banner":"https:\/\/ps.w.org\/quickblox-smart-chat-assistant\/assets\/banner-772x250.png?rev=3456705","banner_2x":false,"banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/quickblox-smart-chat-assistant\/assets\/icon-256x256.png?rev=3456705","icon_2x":"https:\/\/ps.w.org\/quickblox-smart-chat-assistant\/assets\/icon-256x256.png?rev=3456705","generated":false},"screenshots":[],"raw_content":"<!--section=description-->\n<h4>\ud83d\ude80 QuickBlox SmartChat Assistant \u2014 AI Chat Widget for WordPress<\/h4>\n\n<p>Instant answers. Zero waiting. Smarter support.<\/p>\n\n<p>SmartChat Assistant adds an AI-powered chat widget to your site so visitors get fast, helpful responses \u2014 day or night. Train it on your own knowledge, FAQs, or documentation, and it replies just like your team would (only faster).<\/p>\n\n<h4>\ud83d\udca1 Why SmartChat Assistant?<\/h4>\n\n<p>Every visitor comes with a question \u2014 pricing, features, troubleshooting, appointment info, or something only your business knows. SmartChat Assistant responds instantly using the knowledge you train it with.<\/p>\n\n<ul>\n<li>\ud83e\udde0 Handles conversations 24\/7<\/li>\n<li>\ud83d\udcac Reduces support load<\/li>\n<li>\ud83d\ude80 Boosts conversions &amp; engagement<\/li>\n<li>\ud83d\udcc8 Gives insight into what customers really need<\/li>\n<\/ul>\n\n<p>You save time, users get answers, everyone wins.<\/p>\n\n<p>Start your <a href=\"https:\/\/admin.quickblox.com\/signup_assistant\">FREE trial<\/a> today!<\/p>\n\n<h4>\u2b50 Key Features<\/h4>\n\n<ul>\n<li><strong>AI trained on your content<\/strong> \u2014 upload pages, FAQs, docs.<\/li>\n<li><strong>Customizable widget<\/strong> \u2014 colors, placement, greetings.<\/li>\n<li><strong>Unlimited simultaneous chats<\/strong> \u2014 no queues or delays.<\/li>\n<li><strong>Page-selective display<\/strong> \u2014 site-wide or targeted pages.<\/li>\n<li><strong>Optional human handover<\/strong> for complex questions.<\/li>\n<li><strong>Insights &amp; analytics<\/strong> \u2014 see what customers ask most.<\/li>\n<\/ul>\n\n<h4>\ud83d\udd10 Need Healthcare Security?<\/h4>\n\n<p>Choose <strong>HIPAA SmartChat Assistant<\/strong> for healthcare-grade privacy, PHI support, and a signed BAA. Perfect for clinics, telehealth, and medical SaaS.<\/p>\n\n<h4>What You Can Use It For<\/h4>\n\n<p><strong>Support automation<\/strong>  =  Fewer repetitive questions\n<strong>Lead capture<\/strong> = More conversions, even offline\n<strong>Patient\/Client guidance<\/strong> = Clear steps + helpful answers\n<strong>Product onboarding<\/strong> = Users learn inside your app\n<strong>Sales enablement<\/strong> = Respond to objections in real time<\/p>\n\n<h4>Quick Setup<\/h4>\n\n<ol>\n<li>Create or log in to your QuickBlox account<\/li>\n<li>Copy your Widget ID from the dashboard<\/li>\n<li>Paste it into WordPress \u2192 go live \u2728<\/li>\n<\/ol>\n\n<p>Setup takes minutes.\nDon\u2019t have a QuickBlox account? [Create one for free here!] (https:\/\/admin.quickblox.com\/signup_assistant)<\/p>\n\n<h4>Ready to try it?<\/h4>\n\n<p>Install, connect, and watch SmartChat Assistant support your users instantly.<\/p>\n\n<p>\u2728 Smarter chat.\n\ud83d\ude80 More conversions.\n\ud83d\udc99 Happier users.<\/p>\n\n<h3>External services<\/h3>\n\n<p>This plugin uses an external service provided by QuickBlox to display an AI chat widget on your site.<\/p>\n\n<p><strong>What the service is and what it is used for:<\/strong> The plugin loads the QuickBlox SmartChat Assistant widget (JavaScript) from QuickBlox servers. This widget is needed to show the chat interface to your visitors and to handle conversations, AI responses, and optional human handover.<\/p>\n\n<p><strong>What data is sent and when:<\/strong> When a page that has the chat widget enabled is loaded, the plugin loads the widget script from QuickBlox. The script is requested using your configured Widget ID (App ID). Messages and other data entered by visitors in the chat are processed by QuickBlox in accordance with their terms and privacy policy. The plugin does not send data to QuickBlox until the site administrator has configured a Widget ID in the plugin settings.<\/p>\n\n<p><strong>QuickBlox service links:<\/strong>\n* Terms of Use: https:\/\/quickblox.com\/terms-of-use\/\n* Terms of Service: https:\/\/quickblox.com\/terms-of-service\/\n* Privacy Policy: https:\/\/quickblox.com\/privacy-policy\/<\/p>\n\n<h3>Plugin Links<\/h3>\n\n<ul>\n<li>Website: https:\/\/quickblox.com<\/li>\n<li>Support: https:\/\/help.quickblox.com\/<\/li>\n<\/ul>\n\n<!--section=installation-->\n<h4>\ud83d\udd27 Plugin Installation<\/h4>\n\n<p>This guide will walk you through installing, configuring, and using the QuickBlox SmartChat Assistant for WordPress.<\/p>\n\n<ol>\n<li>Download the plugin ZIP archive or upload the plugin via Plugins &gt; Add New in your WordPress admin panel.<\/li>\n<li>Click Activate after installation is complete.<\/li>\n<\/ol>\n\n<h4>\ud83e\udde9 Plugin Settings Panel<\/h4>\n\n<p>Once activated, you will see a new menu item called QuickBlox  SmartChat Assistant in the admin menu.<\/p>\n\n<p>Navigate to <strong>Chat Assistant<\/strong> \u2192 <strong>Settings<\/strong> to configure the plugin.<\/p>\n\n<p>\ud83d\udccc <strong>Required Setup<\/strong><\/p>\n\n<p>Widget ID: This is required to connect the widget to your QuickBlox project.<\/p>\n\n<p>Enable SmartChat Assistant Chatbot on All Pages: Check this to display the chatbot across your website.<\/p>\n\n<p>Select a Specific Page: Choose which pages your chatbot appears on using the dropdown menu.<\/p>\n\n<h4>\ud83d\udcdd QuickBlox Account Setup<\/h4>\n\n<p>You can create a new account for SmartChat Assistant directly from the plugin settings:<\/p>\n\n<ol>\n<li>You can select a standard SmartChat plan or a <strong>HIPAA plan<\/strong> that provides additional security and compliance, depending on your needs.<\/li>\n<li>Already have an account? Click <strong>Log in to QuickBlox<\/strong>.<\/li>\n<\/ol>\n\n<h4>\u23f1\ufe0f Trial Notification and Expiration<\/h4>\n\n<p>When you activate the plugin, a 30-day trial period starts.<\/p>\n\n<ul>\n<li>You will see a warning message showing how many days are left.<\/li>\n<li>You can dismiss the notice if you have a paid subscription.<\/li>\n<li>When the trial ends, a message will inform you that the widget is no longer active.<\/li>\n<\/ul>\n\n<!--section=faq-->\n<dl>\n<dt id=\"does%20it%20require%20coding%3F\"><h3>Does it require coding?<\/h3><\/dt>\n<dd><p>No \u2014 install, paste your App ID, and you\u2019re running.<\/p><\/dd>\n<dt id=\"can%20i%20customize%20the%20look%3F\"><h3>Can I customize the look?<\/h3><\/dt>\n<dd><p>Yes \u2014 colors, welcome messages, placement, and more.<\/p><\/dd>\n<dt id=\"what%20content%20can%20it%20learn%20from%3F\"><h3>What content can it learn from?<\/h3><\/dt>\n<dd><p>FAQs, website pages, documents, help articles \u2014 your voice, your data.<\/p><\/dd>\n<dt id=\"is%20it%20available%20for%20healthcare%3F\"><h3>Is it available for healthcare?<\/h3><\/dt>\n<dd><p>Yes. A HIPAA version with PHI support + BAA is available.<\/p><\/dd>\n<dt id=\"can%20it%20hand%20off%20to%20a%20human%3F\"><h3>Can it hand off to a human?<\/h3><\/dt>\n<dd><p>Yes, you can route conversations to a support agent when needed.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release<\/li>\n<li>SmartChat integration with App ID<\/li>\n<li>Support for enabling chat on all or selected pages<\/li>\n<li>Trial countdown notifications in admin panel<\/li>\n<li>Registration and login buttons for QuickBlox<\/li>\n<li>Admin styling and settings panel<\/li>\n<li>Security enhancements: nonce verification, input sanitization, and output escaping<\/li>\n<li>WordPress Coding Standards compliance<\/li>\n<li>Complete code documentation with doc comments<\/li>\n<li>Improved code formatting and structure<\/li>\n<\/ul>","raw_excerpt":"Quickly integrate the QuickBlox AI-powered SmartChat Assistant into your WordPress site.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/de-at.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/278810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/de-at.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/de-at.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/de-at.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=278810"}],"author":[{"embeddable":true,"href":"https:\/\/de-at.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/qbsmartchatassistant"}],"wp:attachment":[{"href":"https:\/\/de-at.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=278810"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/de-at.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=278810"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/de-at.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=278810"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/de-at.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=278810"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/de-at.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=278810"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/de-at.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=278810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}