Title: DoKalam &#8211; Live Chat
Author: dokalam
Published: <strong>13. Oktober 2026</strong>
Last modified: 13. Oktober 2026

---

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# DoKalam – Live Chat

 Von [dokalam](https://profiles.wordpress.org/dokalam/)

[Herunterladen](https://downloads.wordpress.org/plugin/dokalam.1.0.0.zip)

 * [Details](https://de-at.wordpress.org/plugins/dokalam/#description)
 * [Rezensionen](https://de-at.wordpress.org/plugins/dokalam/#reviews)
 *  [Installation](https://de-at.wordpress.org/plugins/dokalam/#installation)
 * [Entwicklung](https://de-at.wordpress.org/plugins/dokalam/#developers)

 [Support](https://wordpress.org/support/plugin/dokalam/)

## Beschreibung

DoKalam is a live chat plugin for WordPress that adds a customer support chat widget
to your website. Install the plugin, connect your DoKalam account, choose an inbox,
and start receiving visitor messages. No theme edits or manual script installation
are needed.

Reply to website visitors from the DoKalam shared inbox and organize support work
with the tools available in your account. The WordPress plugin connects your website
to DoKalam; inbox and widget features are managed in your DoKalam account. Learn
more on the [DoKalam WordPress live chat page](https://dokalam.com/wordpress) or
visit the [DoKalam website](https://dokalam.com/).

Use DoKalam to:

 * Add a live chat widget to your WordPress website using a secure account connection
   or a public widget key.
 * Manage visitor conversations in a shared inbox, with conversation status, assignment,
   priority, and tags.
 * Organize support agents into teams and route conversations to a team or an individual
   agent.
 * Reply faster with saved canned responses and keep track of conversations in the
   inbox and archive.
 * Customize the chat widget, its appearance, availability, and offline message.
 * Offer visitors FAQs, pre-chat contact fields, file attachments, and voice messages
   in the chat widget.
 * Review support activity with reports for conversation volume, response and resolution
   times, team activity, and customer satisfaction ratings.
 * Receive browser push notifications for new conversations, where enabled.

Feature availability may depend on your DoKalam plan and inbox configuration. A 
DoKalam account and an inbox are required; start at the [DoKalam website](https://dokalam.com/).
See the [WordPress live chat page](https://dokalam.com/wordpress), [features](https://dokalam.com/features),
and [plans](https://dokalam.com/pricing), or get the [DoKalam Android app](https://dokalam.com/download).

### External Services

This plugin connects to the DoKalam service to display the live chat widget and 
deliver visitor conversations to your DoKalam inbox.

When a widget key is saved, the plugin adds a script that visitors’ browsers load
from [https://loader.dokalam.com/widget.js](https://loader.dokalam.com/widget.js).
The widget then communicates with DoKalam when visitors use it. Visitor-submitted
messages and contact details, plus technical request data needed to provide the 
service, may be processed by DoKalam. The information involved depends on your widget
configuration and how visitors use the chat.

 * Service: [DoKalam](https://dokalam.com/)
 * Terms of Service: [https://dokalam.com/terms](https://dokalam.com/terms)
 * Privacy Policy: [https://dokalam.com/privacy-policy](https://dokalam.com/privacy-policy)

### Support

 * [WordPress live chat page](https://dokalam.com/wordpress)
 * [DoKalam website](https://dokalam.com/)
 * [Download the DoKalam Android app](https://dokalam.com/download)
 * [WordPress plugin page](https://wordpress.org/plugins/dokalam/)
 * [Features](https://dokalam.com/features)
 * [Contact DoKalam support](https://dokalam.com/contact)

## Installation

 1. In WordPress, go to Plugins > Add New Plugin and search for “DoKalam”. You can 
    also [download the plugin](https://wordpress.org/plugins/dokalam/) from the WordPress
    Plugin Directory.
 2. Install and activate **DoKalam – Live Chat**.
 3. Open **DoKalam** in your WordPress dashboard.
 4. Select **Connect account and choose an inbox**. Sign in to DoKalam and select the
    inbox for this website. Your site must use HTTPS for account connection.
 5. If you already have a public widget key, enter it under **Set up the widget manually**
    and save the settings.
 6. Visit your public website to confirm the chat widget is available.

## FAQ

### How do I add live chat to my WordPress website?

Install and activate the plugin, open **DoKalam** in your WordPress dashboard, and
connect your DoKalam account to choose an inbox. The widget is added to your public
website when the inbox key is saved.

### Do I need a DoKalam account?

Yes. Visit [dokalam.com](https://dokalam.com/) to get started, then connect your
account to WordPress and select an inbox. You can also paste an existing public 
widget key into the plugin settings.

### Can I connect with a widget key instead of signing in?

Yes. In the DoKalam settings page, enter the public widget key for your inbox and
save. Find the key in your DoKalam dashboard under **Installation > Installation
Guide**.

### Where do I answer visitor messages?

Sign in to your DoKalam account to manage and reply to conversations and configure
your inbox and widget.

### Why is the chat widget not appearing?

Confirm that a valid widget key is saved and the selected inbox is active. Then 
check whether a browser extension, caching or optimization plugin, firewall, or 
security setting is blocking `loader.dokalam.com`. If the site uses a content security
policy, allow the DoKalam widget resources required by your configuration.

### Does the plugin send data to an external service?

Yes. When a widget key is configured, the visitor’s browser loads the DoKalam widget
loader from [loader.dokalam.com](https://loader.dokalam.com/widget.js) and connects
to DoKalam to provide chat. Messages and details submitted in the widget, along 
with technical request information needed to operate the service, may be processed
by DoKalam. Review the [DoKalam privacy policy](https://dokalam.com/privacy-policy)
and [terms of service](https://dokalam.com/terms).

## Rezensionen

There are no reviews for this plugin.

## Mitwirkende & Entwickler

„DoKalam – Live Chat“ ist Open-Source-Software. Folgende Menschen haben an diesem
Plugin mitgewirkt:

Mitwirkende

 *   [ dokalam ](https://profiles.wordpress.org/dokalam/)

[Übersetze „DoKalam – Live Chat“ in deine Sprache.](https://translate.wordpress.org/projects/wp-plugins/dokalam)

### Interessiert an der Entwicklung?

[Durchstöbere den Code](https://plugins.trac.wordpress.org/browser/dokalam/), sieh
dir das [SVN Repository](https://plugins.svn.wordpress.org/dokalam/) an oder abonniere
das [Entwicklungsprotokoll](https://plugins.trac.wordpress.org/log/dokalam/) per
[RSS](https://plugins.trac.wordpress.org/log/dokalam/?limit=100&mode=stop_on_copy&format=rss).

## Änderungsprotokoll

#### 1.0.0

 * Initial release.

## Meta

 *  Version **1.0.0**
 *  Last updated **vor 1 Tag**
 *  Active installations **Weniger als 10**
 *  WordPress version ** 6.0 oder höher **
 *  Tested up to **7.1.3**
 *  PHP version ** 7.4 oder höher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/dokalam/)
 * Tags
 * [chat widget](https://de-at.wordpress.org/plugins/tags/chat-widget/)[customer support](https://de-at.wordpress.org/plugins/tags/customer-support/)
   [live chat](https://de-at.wordpress.org/plugins/tags/live-chat/)[live chat plugin](https://de-at.wordpress.org/plugins/tags/live-chat-plugin/)
   [messaging](https://de-at.wordpress.org/plugins/tags/messaging/)
 *  [Erweiterte Ansicht](https://de-at.wordpress.org/plugins/dokalam/advanced/)

## Bewertungen

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/dokalam/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/dokalam/reviews/)

## Mitwirkende

 *   [ dokalam ](https://profiles.wordpress.org/dokalam/)

## Support

Möchtest du etwas sagen? Brauchst du Unterstützung?

 [Supportforum anzeigen](https://wordpress.org/support/plugin/dokalam/)